Shipping policy

Shipping Policy

At STELIKA, each order is prepared with care.

Processing Times

Processing times vary by product depending on whether an item is ready to ship, made to order, customized, or personalized.

Please refer to the individual product listing for the current processing time before placing your order.

Processing time does not include carrier transit time.

Shipping

Once your order has been completed and shipped, tracking information will be provided when available.

Delivery estimates provided by shipping carriers are estimates only and are not guaranteed.

STELIKA is not responsible for delays caused by shipping carriers, weather, holidays, customs, or other circumstances outside our control.

Shipping Address

Please review your shipping address carefully before completing checkout.

STELIKA is not responsible for delays, returned packages, or delivery issues caused by an incorrect or incomplete address provided by the customer.

If you notice an address error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Lost or Delayed Packages

If your tracking information shows unusual delays or a package appears to be lost, please contact the shipping carrier first using the tracking number provided.

You may also contact us at shopstelika@outlook.com, and we will assist where possible.

International Orders

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country unless otherwise stated at checkout.

International delivery times may vary due to customs processing.