Frequently Asked Questions
Are STELIKA products handmade?
Many STELIKA products are handmade by us in small batches. Because handmade pieces are created individually, slight variations in stitching, pattern placement, or other details may occur. We believe those little differences are part of what makes handmade special.
How long will it take to receive my order?
Processing times vary depending on the item and whether it is ready to ship or made to order. Current processing information will be listed on each product page.
Shipping time begins after your order has been completed and shipped.
Do you accept custom or personalized orders?
Custom and personalized options may be available on select products. If personalization is offered, you'll find the available options directly on the product page.
Have an idea you don't see listed? Contact us and we'll let you know whether it's something we can create.
Can I return a personalized or custom item?
Personalized and custom-made items are final sale because they are created specifically for you. If your item arrives damaged, defective, or incorrect, please contact us so we can make it right.
Why does my handmade item look slightly different from the photo?
Fabric prints and patterns can fall differently each time an item is cut and sewn. Colors can also appear slightly different depending on your screen.
These natural variations mean your handmade piece may not be identical to the photographed item—and that's part of what makes it uniquely yours.
How do I care for my STELIKA item?
Care instructions vary by product and material. You'll find specific care information on the individual product listing and, when applicable, included with your order.
Following those instructions will help keep your STELIKA piece looking its best.
What if my order arrives damaged or incorrect?
Please contact us as soon as possible and include your order number along with clear photos of the item and packaging. We'll review the issue and work with you on an appropriate solution.
Do you offer gift options?
Many STELIKA pieces make wonderful gifts. As the shop grows, additional gifting and packaging options may become available. Check individual product listings for current options.
Where is STELIKA located?
STELIKA is a small, family-owned business based in Alabama.
Who is behind STELIKA?
STELIKA was created by mother-and-daughter team Stephanie and Angelika. Even our name brings us together: STEfrom Stephanie and LIKA from Angelika.
Our S and A logo is joined by an infinity symbol representing the lasting bond behind the brand.
Handmade with heart, rooted in strength.